Elevation Cyclery, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
We may collect the following information when you interact with us, including in-store, on our website, or through signup forms:
Name
Mobile phone number
Email address
We collect information when you:
Sign up for SMS notifications or email newsletters
Make a purchase or request service
Fill out forms on our website or landing pages
We use your information to:
Send SMS notifications when your bike is ready for pickup
Provide customer support and respond to inquiries
Send occasional email newsletters and promotions (typically monthly)
Comply with legal obligations
By providing your phone number and/or email address and opting in:
You consent to receive SMS notifications related to your service
You may also opt in to receive email newsletters and promotions
You may withdraw consent at any time:
SMS: Reply STOP to unsubscribe or HELP for assistance
Email: Click the unsubscribe link in any email
Message frequency varies. Standard message and data rates may apply.
We use trusted third-party service providers to help operate our business, such as email marketing platforms and payment processors. These providers may process your information on our behalf but are not permitted to use it for their own marketing purposes.
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
You may:
Request access to the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information, subject to legal requirements
Our website may use basic cookies or similar technologies to improve functionality and understand how visitors use our site.
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
If you have any questions, contact us at:
Elevation Cyclery, LLC
427 Ski Lodge Drive
Huntington, VT 05462
jason@elevationcyclery.com
802-391-9801